ORGANIZATIONAL DEVELOPMENT

Strong plants are built by aligned leadership teams.

Leadership development to hit every mark: safety, quality, delivery.

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Performance isn't built on process alone

Every day of operations, audits, and transformation runs through people. Aligned leaders and confident supervisors are what make it possible.

That leadership builds trust, reduces unnecessary friction, communicates more effectively, and makes better decisions. This keeps everyone safe and healthy, delivering consistently high quality, and hitting on-time-in-full targets.

How we work with you

Meet the Founder

Alicia Kaestner

Alicia Kaestner, founder of The Higher Mark
“Giving a team a common language for their strengths is how they hit every mark together.”

Alicia founded The Higher Mark after years spent inside global organizations across a number of industries, most recently manufacturing, where she watched capable teams stall. Not from lack of effort, but from unclear expectations and leaders who'd never been given the tools to lead well. She partners with plant and executive teams to change that, translating organizational development into language a production floor actually uses.

Her work is direct, grounded, and built for environments where the line has to keep running. No binders that collect dust. Just leaders who own their standard.

What colleagues say about working with Alicia

Alicia is the first person I bring in when a team has stalled or there is a large scale organizational culture change needed. I have partnered with Alicia for several years across transformations and senior leadership transitions. In complex, high-change environments, Alicia remains focused on the outcome and re-energizes teams to drive progress that matters - for leaders, their teams, and the business.

Felechia Hines

HR Executive, Barry Callebaut

Alicia possesses an exceptional ability to unite senior leadership around a shared strategic vision, even amidst competing cross-functional priorities. During our global talent management rollout, her mastery of change management turned a complex transition into a seamless, highly adopted initiative. Her human-centered approach to executive development and leadership training balances pragmatic strategy with genuine employee engagement. Reliable, highly efficient, and endlessly energetic, Alicia is a transformative partner for any organization.

Nico Brinkmann

CHRO, PTV Logistics

During a company-wide transformation and leadership transition, Alicia partnered with us to conduct deep 1:1 interviews across our regional leadership team. She distilled the results into a candid, high-impact working session that surfaced the real barriers to our collaboration and performance. Alicia's approach cut through the noise and we walked away aligned, with clear ownership and a concrete plan to execute as one team.

Ben De Schryver

Senior VP, Procurement and Sustainability, Blommer Chocolate Company

Free Guide

5 Early Warning Signs of a Dysfunctional Work Environment Costing You Safety, Quality, and Delivery 

Most safety, quality, and delivery problems don't start on the floor. They start in how the team works together. A short, practical read for leaders to identify problems early.

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Getting started is easy.

Book a free discovery call to discuss what's working, where things stall, and whether this partnership is the right fit. No pitch deck.

BOOK A FREE DISCOVERY CALL