Privacy Policy

1. Introduction

The Higher Mark (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Company name and role
• Information you share during consultations or coaching engagements

We also collect limited technical information automatically, such as your IP address, browser type, and pages visited, through cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule discovery calls
• Deliver coaching, consulting, and organizational development services
• Improve our website and client experience
• Send relevant updates and resources (with your consent)

4. Cookies and Tracking

We may use cookies and similar technologies to understand how visitors interact with our site. You can control cookies through your browser settings.

5. Third-Party Services

We use trusted third-party services for scheduling, email delivery, and analytics. These providers have their own privacy policies and are only given the information necessary to perform their services.

6. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the email address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at alicia@thehighermark.com.